FAQ
Frequently asked questions
The things people ask before they place an order, answered properly rather than in one line.
Before you enquire
The questions we get asked first
How is a rack priced?
Against the fitting, never against a catalogue. Height, shelf count, gauge, finish and extras like end panels or branding all pull the number about. A published rate card would be wrong for most rooms, so we ask for the measurements first and price what you are actually having built.
Do you deliver outside Kanpur?
Yes, and regularly. Kanpur and the districts around it are close enough for us to come and measure ourselves. Further afield we work from your dimensions and photographs and send the finished job out from the plant. Give us the pin code with your enquiry and we will tell you straight away what we can cover.
Is there a minimum order?
No fixed minimum. A single wall run in a chemist's shop and a full supermarket floor are both ordinary orders here. Bigger jobs do price better per unit, simply because the setting-up cost is spread across more of them.
Can you make a size that is not standard?
That is the usual case, not the exception. Almost everything that leaves here is cut to a measurement somebody gave us — shops, godowns and offices are rarely built to round numbers, and a rack that nearly fits is a rack you resent for years.
How long does an order take?
It turns on the size of the job and what is already on the floor at the plant, so there is no single answer. Whatever it works out to, the lead time is written on your quotation — you know it before you commit, not after.
Do you install, or is it delivered flat?
Our own team brings it and puts it up. They level the run, square it off and take the packing away with them. You will not be spending a Sunday assembling cartons with your shop staff.
Can you match the colour of an existing fit-out?
Yes. Tell us the shade when you enquire and we coat to it, including matching racking already standing in the shop so a new run does not announce itself.
Can we add to the racking later?
Yes, and it is one of the better reasons to buy from someone who manufactures. Runs are built in bays, so extra bays and shelf levels join what is already standing instead of replacing it. We still have your sizes.
Can we visit the plant before ordering?
Yes, and people do. The plant is at Yashoda Nagar, the office is on Latouche Road, both in Kanpur. Ring +91 94154 03958 and fix a time rather than turning up unannounced, so somebody is free to walk you round instead of being caught on a job.
What is the fastest way to get a quotation?
WhatsApp a photograph of the wall or the floor with rough measurements on it. Most of the time that is enough for us to come back either with a number or with the one question still outstanding.
Send us your shop measurements.
A photograph of the wall or the floor, and rough sizes. That is all we need to give you a price.